Frequently Asked Questions
Why do you need Vet consent?
In order for me to legally treat your horse whether this is Physio or massage, I must first obtain the consent from your Veterinary Practice. This is under the Veterinary Surgeons Act 1966. This gives your Vet an opportunity to advise of any conditions which could be of interest to me, but most importantly, they might be a contraindication as to why massage or physio would not be safe for your horse.
if your Vet has not seen your horse before, maybe you haven't had it long, then we would ask that your Vet attends to make an assessment for treatment. This will be discussed with you prior to booking and treatment
Do I need to be present for the treatment?
I would ask that you are present for the first treatment as this is when a full history will need to be taken so that I can fully assess what is it I am dealing with. After that, if you do not wish to be present or are unable to make it, I am happy to treat your horse in your absence and I will then report fully to you once finished. I would ask that you arrange with the yard staff to have your horse in and ready for treatment, preferably groomed.
Do you have a cancellation notice period?
I am limited on the appointment spaces available and so I ask that you give me at least 48 hours notice should you need to cancel or amend your appointment. I appreciate sometimes this isn't always possible and so 24 hours will suffice. Less than this will incur a cancellation charge of 50% of the treatment price. Please always call or text me as soon as you know so that I can offer your space to someone else.
How do I know which treatment need to book?
As an owner you may be thinking that something doesn't feel quite right with your horse. Maybe his performance has dropped off, maybe he's feeling a bit stiff, or indeed he has sustained an injury which could benefit from enchanced healing. I would recommend that you give me a call and we can have a chat about what's the best way to proceed.
How should I prepare my horse prior to treatment?
I would ask that your horse be in and ready for the treatment as I allow alotted times for each treatment. I understand and appreciate that sometimes, either yourself or myself may be running late and this can be unavoidable. Please ensure that your horse is as dry as possible (wearing a rug the day/night before if turned out in winter) as it is very difficult to perform massage techniques when the fur is wet. Please ensure also that the horse is groomed with all mud removed.
Do you report back to the Vet following treatment?
I am required under the Veterinary Surgeons Act 1966 to report any significant findings to your Vet, this includes whether I believe your horse to be lame or requiring veterinary attention. It will always be discussed with you at the time. I am unable to diagnose any conditions with your horse and should I feel that a diagnosis is required for something, I will refer back to them for further investigative work.